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Join our team and make a real difference to the lives of refugees in London

The Role

Opportunities to join our team as an Employment and Integration Adviser (Amharic, Dari, Farsi, Kurdish, Pashto, Tigrinya or Somali speaking) will be opening up in early 2019.

The Charity

Breaking Barriers is a fast-paced start-up charity with a mission to help refugees in London gain the knowledge, confidence and experience to get stable and fulfilling employment in their new home. We have a unique approach, working with corporate partners to help refugees find employment that matches their skills and experience and we are committed to making a real difference in people’s lives.

Since Breaking Barriers’ inception just three and a half years ago, we have grown to support in excess of 400 refugees per year and have ambitious plans to expand this as part of our 3-year strategic plan. We concentrate on getting things done in a flexible environment where everyone is encouraged to take ownership and contribute.

We are looking for similarly driven and ambitious individuals, keen to join a small but rapidly growing organisation where they can benefit from the opportunity to innovate and feed into organisational strategy. Colleagues who thrive are passionate, driven and have the confidence to work autonomously while remaining team players and sharing credit with all involved.

Role Overview

You will take on significant responsibility in this role, managing a full caseload delivering quality support to around 50 clients.  This involves assessing the opportunities available to each individual, helping them set goals and drawing up support plans to support them into employment, training or education. Support will mainly be delivered through our volunteers who are trained in delivering employment advice, and you will book weekly appointments for clients by phone and email, allocating time slots according to availability and the volunteer’s speciality.

You will also meet clients in person, provide support by phone and email, and monitor progress towards goals. You will need to use a creative approach to support clients, finding alternative solutions and using different methods of support when needed. You will have a sympathetic manner, be willing to go the extra mile to support your clients and be proactive in looking for ways to improve our service. Lived experience would be helpful but is not essential.

In addition to exceptional people skills, you will need an organised and methodical approach to regularly complete client records and ensure that we have provided the correct information to sponsors. This involves an eye for detail and a commitment to following rigidly-set administrative processes in a meticulous way. You will be confident working autonomously, helped by excellent time management skills and the ability to prioritise and cope with interruptions.

You should have an undergraduate degree or 3 years’ work experience and be a confident computer user. Equally important is a demonstrable interest and commitment to working with marginalised populations, particularly refugees. On a practical level, you should be able to work half a day per week outside of normal office hours, supporting clients at evening or weekend sessions, and be able to travel regularly to different delivery centres in London. For our part, we offer a strong team environment, where your ideas and drive will be welcomed and where you as an individual can make a real difference in people’s lives.