Refugee support:

Training

Our training courses provide tailored training that will help you in your first job. We offer courses depending on client need so offer can vary.

Currently, courses include


Customer Service Training | IKEA 

  • Course material includes;

    • greeting the customer,

    • anticipating customers’ needs,

    • answering questions,

    • giving advice and role play practice.

IT and Numeracy | Deutsche Bank

  • Course material includes:

    • using Microsoft Office,

    • internet safety and job searching.

Skills:

Customer Service Skills

Confidence

What to Expect

  • Initial appointment and assessment
  • Weekend or evening courses
  • Trained teacher and teaching assistants
  • Small group classes and an inclusive learning environment